Help
Table of contents
Contact Management
Add Contact
From menu "Contacts" choose "Add contact".
At the next menu insert the desired data at the fields.
Or
From menu "New" choose "Contact"
Fill the desired data at the fields.
Import Contacts
On contact page click on "Import", you can either select a file or paste your contacts numbers in a box.
File format can be csv, txt or xls. The fields may be : Firstname, Lastname, Phone number.
The required fields are 'Firstname' or 'Lastname' and 'Phone number', all other fields are optional.
For xls files each column should have one field (Phone, Name etc) and the caption is compulsory.
Example files:click here to download a zip file with examples
Contacts Group Management
From menu "Contact" choose "Add group".
At the next menu shown, insert the name of the group and description if you wish.
Here you can choose to add a list instead of a group (A List allows you to maintain a comma separated list of phone numbers that you regularly send
to, as opposed to a Group, which will require full names (metadata) for the contacts you add.).
Then choose "Save".
Click on the contact (second column), which you have earlier created, multiple contacts can be selected by holding down the ctrl key.
At the top of the third column choose "Add to Group" to add from stored contacts.
Contacts can be added to a group at the point of creating it
Delete Contacts
From second column on the contact page select contacts to be deleted and click on "Delete contacts".
To delete group, select the group from first column and click on "Delete Group".
Deleting a group does not delete the contacts they remain in "All contacts".
Send SMS
MESSAGE TYPE:
You can choose the message type from the "NEW" menu.
SMS Message
In order to send SMS Message follow these steps:
Choose SMS Message from the "NEW" menu
Insert sender identity into the field "from".
As you are typing characters or numbers to the field "Recipient" available contacts and groups are presented (auto search).
You can insert more than one group or list into your recipient(s) field.
Type your message in the "Body" field and click on "Send/Send Now".
To send your message at a later time, go to Save button and select "Schedule for later".
Flash Message
Please note that a flash message will appear directly on the handset screen, but cannot be saved on some handsets.
In order to send Flash Message follow the steps in sending SMS Message but select Flash Message instead.
To send, go to Save button and select "Send as flash message".
Dynamic SMS Merge
This is useful when you want to personalize bulk sms. Before sending the message, SMSPRIME merges the necessary information for you and allows you to preview how the message will be delivered to each of your recipient.
In order to send Dynamic SMS Merge follow these steps:
Select a group of contacts in the recipient(s) field. It is important to note here that you can only send Dynamic SMS Merge to a Group of contacts which is already created in your contact list. You can not send Dynamic SMS Merge to more than one group of contact at a time.
The "Body" field can be customized by clicking on one of the field insertion buttons, for example the (Name), (Title) buttons.
You can select as many custom fields as the various data available in your contact, which can be information like Clientcode, Number_of_shares, Bonus, Dividend, etc.
It is advised to always Preview your Dynamic SMS before eventually sending.
Anniversary Schedules
This is useful when you want to keep up with your contact's anniversary and reach them on these special days. Before sending the message, SMSPRIME merges the necessary information and allows you to preview how the message will be delivered to each of your recipient. The uniqueness of this feature is that the entire process of scheduling and sending the anniversary message is automated and a mail is sent to your email on each recipient's anniversary as a reminder.
In order to set Anniversary Schedules follow these steps:
Click on NEW menu and select Anniversary Schedules, Select a group of contacts in the recipient(s) field. It is important to note here that you can only send Anniversary Schedules to a Group of contacts which is already created in your contact list. You can not set Anniversary Schedules to more than one group of contact at a time.
Also set the time of the day when you want the message delivered.
The "Body" field can be customized by clicking on one of the field insertion buttons, for example the (Name), (Title) buttons.
You can select as many custom fields as the various data available in your contact, which can be information like contact's title, firstname and lastname.
It is advised to always Preview your Anniversary Schedules before eventually creating it.
WAP Push
In order to send WAP push go to "NEW" select WAP push and enter the appropriate detail into the fields shown.
Business card
In order to send Flash Message follow the steps in sending SMS Message but select Business card instead.
Complete the required fields then send.
From(Sender ID)
This field allows you to specify the number or company name that your sms will appear to come from on a recipient's handset.
To set the default Sender ID:
Select My Account from the menu
Click on User Settings
Change to your preferred Sender ID
Click on Save
Recipient(s)
This field allows you to specify the numbers you want to send your sms to, you either type in a number (or numbers) in the recipient(s) field, or type a contact or group name from your contact folder i.e. address book.
Body(Message)
In the body area, type the message you wish to send. The amount of characters used in your message will be indicated alongside the total number of characters that makes one credit (160). At the uppermost right side is the total no of credits/units for each particular message which is based on the total number of characters used in your message. If the text is over 160 characters the message in charged as double. For these messages (concatenated, long SMS) one credit is used for every 153 characters i.e. 162characters will display 2x.
Send Button
The send button is a menu that consists of the following list: "Send Now", "Send as Flash Message", "Save Draft", and "Schedule for later".
Send Now
Select "Send Now" if you want to send an sms immediately.
Send as Flash Message
Select "Send as Flash Message" when you intend to send your sms as a flash message.
Save Draft
Select "Save Draft" if you want to navigate away from your sending page and you are not ready to send your sms yet.
Schedule for later
Select "Schedule for later" if you want to send your sms at a later time for the message to be sent.
Download the PDF version